PRIVACY POLICY
Last updated: November 2026

This Privacy Policy explains how Compic (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, make an enquiry, or work with us on a composite strengthening project.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Information you provide directly
We may collect:

  • Full name
  • Job title and company name
  • Email address
  • Contact number
  • Project enquiry details (e.g. project type, location, structural requirements, drawings or documents you share with us)
  • Any information you submit through our contact or enquiry forms, by email or by phone

Information collected automatically
We may collect data through cookies and tracking technologies, including:

  • IP address
  • Device and browser type
  • Pages visited and time spent on site
  • Referring websites

This may include tools such as:

  • Google Analytics
  • Google Ads (remarketing)
  • CookieYes (GDPR consent management)

2. How We Use Your Information

Your data may be used to:

  • Respond to enquiries and provide technical information
  • Prepare proposals, designs and quotations
  • Provide technical support, design and management services for your project
  • Communicate with you about your enquiry or project
  • Improve website performance and user experience
  • Run targeted advertising and remarketing campaigns (with consent)
  • Comply with legal, contractual and accounting obligations

We do not sell your personal data.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: marketing communications, cookies and remarketing
  • Contract: preparing proposals and delivering services for your project
  • Legitimate interest: responding to business enquiries, business operations and website functionality
  • Legal obligation: record keeping and compliance

4. Cookies & Tracking

This website uses cookies to:

  • Ensure site functionality
  • Analyse website traffic
  • Support advertising and remarketing campaigns

You can manage or withdraw your cookie consent at any time using the cookie banner on our website.

5. Sharing Your Information

Your information may be shared with:

  • Project partners, specialist installers, material suppliers and consulting engineers involved in your project
  • Advertising platforms (Google) where consent is given
  • Website hosting, IT and technical service providers
  • Professional advisers, such as accountants and insurers, where necessary

Only information needed to provide the service is shared.

Because we work on projects across the UK, Europe and the UAE, some information may be transferred outside the UK. Where this happens, we make sure appropriate safeguards are in place as required by UK GDPR.

6. Data Storage & Security

All personal data is stored securely using appropriate technical and organisational measures in line with UK GDPR.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact:
Email: jamie@comp-ic.com

If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Data Retention

We retain:

  • Enquiry data for up to 12 months
  • Project and contract-related data for up to 7 years
  • Cookie data in line with your consent preferences

9. Contact Information

Compic
Email: jamie@comp-ic.com
Phone: +44 800 080 6826
United Kingdom